Privacy Policy
This Privacy Policy explains how Luminvelle collects and uses information submitted through our website, inquiry forms, email, WhatsApp, and customer support channels.
Business Information
- Brand: Luminvelle
- Legal operator: Guizhou Kuowei E-commerce Co., Ltd.
- Registration number: 91520490MA7HJLM73B
- Contact email: xu0222@gmail.com
- Phone / WhatsApp: +86 139 5919 5369
Information We Collect
We may collect your name, country or region, email address, phone number, WhatsApp number, inquiry details, product interests, order details, shipping information, and messages you send to us.
How We Use Information
- To respond to product inquiries, sample requests, and cooperation requests
- To recommend fragrance products based on your stated preferences
- To confirm order, payment, shipping, return, and customer service details
- To improve our website, product information, and customer support
Payment Information
If payment is arranged, payment information is processed by the relevant payment service provider. We do not intentionally store full card numbers on our website.
Contact
For privacy questions or requests, contact us at xu0222@gmail.com or WhatsApp +86 139 5919 5369.